Citizens Academy

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The information and material available on this website are for general informational purposes only and the material and information presented here are under no circumstances intended to constitute any form of professional advice. Any information presented that relates to law, finance or healthcare, is not to be construed as professional advice that should be relied upon instead of you seeking independent legal, tax, investment or medical professional advisors for your matter.

Unless expressly stated, any opinions, views or beliefs expressed on this website are solely the opinions, views and beliefs of the author in her personal capacity and do not reflect the opinion and view of Restore Enterprise Limited.

We make no representation and assume no responsibility for the accuracy of the information contained on or available through this website, or its suitability for any purpose and such information is subject to change without notice.

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Cookies are small text files that are placed on your computer by websites that you visit. They are commonly used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Permission to use cookies

Our websites use cookies to help us to provide, protect and improve your online experience with us.

Cookies we use

When you visit our website you will receive a cookie notification asking you to consent. If you do not want to use cookies simply turn of cookies within your browser settings. The table below explains the cookies we use and why.

Google cookies privacy and terms

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These cookies are used to collect information about how visitors use our website.

We use the information to compile reports and to help us improve the website. The information is in an anonymous form and includes tracking things such as:

  • how many people have visited our website
  • what browsers and devices are visitors using
  • how long visitors spend on the website
  • what page they look at, etc.
  • Google Analytics tell us, on an anonymous basis, how people have reached our website and whether they have visited before.

Google cookies privacy and terms

To find out more about the cookies Google uses, visit Google’s Cookie Privacy and Terms. You can opt out of Google Analytics tracking by installing this add-on. 

Changes to this cookie policy

We will keep our cookie policy under regular review. This policy is effective from 1st April 2022.

How to contact us?

If you want to request information about our cookie policy, you can email or write to:

Restore Enterprise Limited
Kemp House 160 City Road
London, England, UK
EC1V 2NX

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At the Citizens Academy our primary mission is to deliver Christ, kingdom and wealth-centric Classes, Courses and Masterclasses for Kingdom Citizens. Our Academy is designed to enable you to access a wide range of practical and insightful kingdom-centric teachings anywhere you are.

If you sign up or purchase any of the Digital Products on our site, you agree to be legally bound by this contract.

Together with our Website Terms of Use, Privacy Policy and any other of our relevant website based polices (which are expressly incorporated into these terms), these terms govern the basis on which we supply Digital Products to you, when you access our Digital Products or place an order.

Please read these terms carefully before you sign up or place any orders on our website, as they set out important information about your and our rights and obligations.

You must be at least 18 years old to sign up as a Student or place an order on our Website. 

  1. About us

We are Restore Enterprise Limited (trading as Citizens Academy), a company registered in England and Wales under company number: 06337675. Our registered office is at: Kemp House, 160 City Road, London, England, EC1V 2NX.

  1. How to contact us

You can contact us via our contact form or writing to us at Citizens Academy c/o Restore Enterprise Limited, Kemp House, 160 City Road, London, England, EC1V 2NX.

  1. These terms
    1. You must agree to these terms before you sign up as a Student, or Member or place an order to purchase any Kingdom-centric Courses and Masterclasses or any other Digital Content and Digital Services (“Digital Products”) available on our Website.
    2. For the purposes of these terms, you are a ‘consumer’ if you are buying Digital Products from our site as an individual for purposes wholly or mainly outside of your trade, business, craft or profession. You are a ‘business customer’ if you are buying Digital Products from our site for purposes relating to your trade, business, craft or profession. Business customer’s include Ministries and Churches who access our website and purchase our Digital products. Some terms only apply to your order if you are a consumer and other terms only apply to your order if you are a business customer, so please make sure you read these terms carefully.
    3. Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Citizens Academy, and any reference to ‘you’ or ‘your’ is to the person placing an order on our website.
    4. We may make changes to these terms at any time. However, the terms which apply to your order will be those in force at the time you submitted your order to us.
    5. Please print out or save a copy of these terms and any emails from us for your records, as we will not save or file a copy for you. These terms are only available in English.
    6. Your use of our website is governed by our Website Terms of Use.
  1. Student and Member Accounts
    1. You will be required to have an account in order to access the Digital Products that are only available for Students or Members such as our Courses and Masterclasses.
    2. To register you will need to sign up via our website. When setting up your account, you must provide true, correct, and complete information about yourself as prompted in the registration form. You must also maintain and continue to provide up to date and correct information. The data you provide is governed by our Privacy Policy.
    3. You may not use or create an account for an unlawful purpose.
    4. When you register your account, you will be prompted to provide a username to identify you, it does not have to be your name and can be a username created by you. Your username must not be vulgar or offensive. We will close your account if we consider that the username you have created is obscene, vulgar, offensive, unlawful or is inappropriate for any reason at our discretion.
    5. You are fully responsible for your account and everything that happens on your account including any harm or damage whether or not it is done by you or a third party (including where they act without your permission) accessing your account details. It is your responsibility to ensure that you do not share your password and that you keep it confidential and secure.
    6. If you suspect someone else is using your account, you agree to immediately notify us by contacting us via our contact form.
    7. We will not be responsible for any loss or damage arising from your failure to comply with this section.
    8. If we discover that you have created an account that breaches the terms set out in this agreement or we suspect that you engage in fraudulent or illegal activities or for any other reason in our sole discretion we may suspend or terminate your account.
    9. We reserve the right to terminate accounts that are inactive for an extended period of time.
  1. Ordering from us
    1. You may place an order to purchase Digital Products via our website, which shall constitute an offer by you to buy the Digital Product specified in the order.
    2. Our order process allows you to check and amend any errors to your order. Please check your order carefully and correct any errors before you confirm and proceed to make payment. You are responsible for ensuring that your order is correct.
    3. After you place your order, acceptance of your order by us takes place when we send you an email confirming your order and details of how to access the Digital Products you have purchased, it is at this point that a legally binding contract is formed between you and us on these terms.  
    4. If we do not accept your order, for example because we are unable to take payment, what you’ve ordered is unavailable, you are under 18, or there has been a mistake regarding the pricing or description of the Digital Product, we will email you using the details you provided when you placed your order. We have the right to reject any order for any reason. If we reject an order, we will inform you as soon as possible and refund any sums you have paid.
  1. Payment
    1. When you place an order, payment is required in full or in the case of a subscription in instalments.
    2. You agree to pay the fees for the Digital Products, specified on the order and you authorise us to charge your debit or credit card for those fees through our third-party payment provider (as we shall nominate from time to time). Payment will be received by us once the payment provider confirms that the transaction has been completed.
    3. You agree not to use an invalid or unauthorised form of payment.
    4. In the event your payment method fails, and you still get access to the Digital Content on our website, you agree to pay us the fee within 14 days of notification from us. We reserve the right to disable access to any Digital Content for which we have not received adequate payment.
    5. You must pay the VAT-inclusive price. If the rate of VAT changes between your order date and the date we grant access to the Digital Product, we will adjust the rate of VAT that you pay, unless you have already paid in full for the Digital Product before the change in the rate of VAT takes effect.
    6. If there has been an error on the website regarding the pricing of any of Digital Products, and this affects your order, we will try to contact you using the contact details you provided when you placed your order. We will give you the option to re-confirm your order at the correct price or to cancel your order. If we are unable to contact you, we will treat the order as cancelled and notify you by email.
  1. Access and Availability
    1. All orders are subject to availability.
    2. Where you place an order to buy a Digital Product; the Digital Service or Digital Content will only be available for you (except for in the case of our Digital Services for Churches or Ministries) to use, access and view for the period set out on your order.
    3. We shall use reasonable endeavours to make our Digital Products available to you and to use reasonable endeavours for you to be able to use and access our digital services and content uninterrupted.
    4. We cannot guarantee that our Digital Products will be available at any given time. We also cannot guarantee that access to Digital services or Digital content will be uninterrupted, error free or secure. For example, access to Digital Content may be temporarily unavailable while we carry out maintenance or for other technical reasons.
    5. In certain circumstances beyond our reasonable control, for example where there has been a change in law or a Teacher is no longer providing Digital Content and Digital Services via our website, we may need to stop supplying the affected Digital Products. If this happens and it affects your order, we will notify you by email, cancel your order and:
      1. in respect of any affected Digital Services, provide you with a refund of any advance payments made by you for any affected services that have not yet been provided; and
      2. in respect of any affected Digital Content, provide you with a full or partial refund, depending on the circumstances.
  1. Descriptions
    1. Descriptions of our Digital Products are set out on our website, they are published for the sole purpose of giving an approximate description of the Digital Product being supplied. The Digital Products may differ in non-material respects from any information provided. They will not form part of your contract with us or have any contractual force.
    2. Any pictures and images provided on our website, are for illustration purposes only.
    3. We reserve the right to make corrections to the descriptions of Digital Products such as typographical, clerical, errors or omissions including where there is an error in pricing, sales literature, and invoices without liability to you on our part.
  1. Digital Products Use and Permissions
    1. When you use our Digital Products, you may find links to other websites that we don’t own or control. We are not liable to you or responsible for the content or any other aspect of these third-party sites, including their collection of information about you or the goods and services you can purchase through these sites. You should also read their terms and conditions and Privacy Policies.
    2. When you buy or access our Digital Products, you do not own it. Instead, we give you permission to use it (also known as a ‘licence’) for the purpose of you using and enjoying it in accordance with these terms. The licence starts when you download, stream, access or use the Digital Products.
    3. If you are a consumer, the license to use the Digital Products and any content accessed and viewed through our website is solely for your personal, educational, and non-commercial use.
    4. If you are a business customer, the licence is for your internal business purpose only. You must not use the Digital Products for any resale purposes.
    5. You are not allowed to pretend that any of the Digital Products are your own or make it available to others to stream, download or use.
    6. We grant you a limited, non-exclusive, non-transferable, licence to access and view content.
    7. Our Digital Products:
      1. are personal to you. You can use it wherever you want in the world but only if you comply with local laws;
      2. are non-exclusive to you. We may supply the same or similar Digital Products to other users;
      3. are non-transferable. May only be used by you on your devices; and
      4. may not be
        1. copied and or reproduced by you
        2. redistributed or transmitted to others by you
        3. assigned or sold by you
        4. broadcasted or publicly shared by you
        5. rented, shared, or lent to others by you
        6. changed, modified, adapted, edited, reverse engineered or decompiled by you; or
        7. used in any other way which involves you transferring our Digital Products to a third party;
        8. unless you are given explicit permission in a written agreement by us to do so
      5. Includes:
        1. updates;
        2. upgrades;
        3. new releases;
        4. new versions; and
      6. contains information which is owned by us and/or the Teachers or other third parties. You must not conceal, change or remove any markings which show who owns the information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings, or try to circumvent any digital rights management or technical protection measures put in place to prevent you from using the Digital Products in a way that you are not allowed to.
    8. Except where you have permission to use our Digital Products under this Section, you will not obtain any rights of ownership or other rights (of whatever nature) in the Digital Products or in any copies of it.
    9. You agree that you shall not access or use our Digital Products with the purpose and intent of building a product or service to compete with us.  
    10. If you do not comply with any term in this section, we have the right to end our contract with you  with you immediately by sending an email to the address you provided when you created an account with us.
    11. If we end our contract with you in accordance with clause  9.10 :
      1. you will not be entitled to a refund, or we may seek to recover reasonable compensation from you according to law to cover losses resulting directly from your breach of this Section;
      2. you must immediately stop using the Digital Products;
      3. we may remotely block your access to the Digital Products;
      4. you must delete or remove the Digital Products from any devices; and
      5. we may delete or suspend access to your account
    12. We may revoke your licence at any time at our sole discretion, should we do so, you will lose access and use of our Digital Products and you must promptly destroy all content downloaded or otherwise obtained through the website, as well as copies of such materials, whether made in accordance with these terms or otherwise.
    13. Any Digital Content we provide to you was designed for use in the UK. We cannot guarantee that the Digital Content is appropriate or will be available for use in locations outside of the UK. If you use the Digital Content outside of the UK, you are responsible for ensuring that you comply with any local laws.
  1. Technical requirements for Digital Products
    1. To use our Digital Products, your device needs to comply with the minimum technical requirements set out here [insert link]. Please read these carefully as you are responsible for making sure that your device meets these requirements.
    2. You will need internet access to use and access our Digital Products and you are responsible for any charges you may incur in connection with your download or stream. The streaming resolution and quality of the Digital Products will depend on the type of device you are using, your resolution settings and the speed of your internet connection.
    3. We are not liable to you if you are unable to download, stream use and access our Digital Products due to a poor internet connection or because your device does not meet the minimum technical requirements, or for any other reason outside of our reasonable control.
  1. Digital Services
    1. Digital Services are provided by Teachers online via a video conferencing platform taking place as a live stream interactive Masterclass in group or individual sessions which may or may not be provided with Digital Content.
    2. Digital Services are purchased via our website and available at the time(s) and on the date(s) selected by you or within the period agreed between you and the Teacher.
    3. For Digital Services provided over a period of time, any completion dates stated during the order process, or in your order confirmation emails, are estimates.
    4. We will do all that we reasonably can to provide the Digital Services at the time(s) and date(s) or within the period agreed with you. If there is a delay before we can start or restart the Digital Services, the Teacher or if they are unavailable, we will email you to let you know as soon as reasonably possible. However, we are not liable to you for any losses you incur as a result of any delay caused by circumstances beyond ours or the Teacher’s reasonable control (for example, server failures, failure of public or private telecommunications networks, illness, accident, injury or bereavement).
    5. Where a delay is caused by circumstances beyond the Teacher’s reasonable control, the Teacher will usually try to reschedule the Digital Service with you as soon as the issue causing the delay has been resolved. If the Digital Services are delayed by more than 14 days’, the Teacher or we will email you to let you know and offer you the option to either continue waiting until the issue has been resolved (if this is possible) or to cancel your order and get a refund of any advance payments made by you for any Digital Services that have not yet been provided.
    6. We are not liable to you for any losses you incur where the Digital Services are delayed or cannot be performed because you fail to attend on the scheduled time and date that the Digital Service is to take place or fail to provide us with adequate instructions or information to allow the Teacher to perform or reschedule the time and date for the Digital Services.
    7. The Digital Services provided enable you to ask questions to the Teachers, rate, post reviews, give testimonials] and you may be asked to take quizzes and submit tests. You agree that you will not post or submit anything that is not yours or represent that what you have posted or submitted has been produced by you.  
  1. Digital Content
    1. Content is a set of pre-recorded lessons s by Teachers either available as a short practical teaching known as a Class or a series of lessons s known as a Course which may or may not include  E-books or educational materials.
    2. The pre-recorded lessons s can be streamed using the video player available on our website.
    3. To stream your Course, you will need to log into your account to access it, some Courses are only accessible once you have made payment for it. Please note that for Courses you pay for, if you are a consumer, you lose your right to cancel your order once you start to stream the Course.  
    4. E-books or educational materials can be viewed via the website and can be downloaded via a third party website,  by logging into your account and clicking on the link, which will redirect you to the third party site where you can download the digital content. Please note that, if you are a consumer, you lose your right to cancel an order you have paid for once you start to download the digital content.
    5. Digital Content will only be available to download or stream for the period which is specified when you place your order.  
    6. If you do not own the device you use to download Digital Content, you must obtain permission from the owner to download the Digital Content onto their device.
    7. If you are having trouble streaming or downloading the Digital Content, please contact us via our contact form.
  1. Teachers and Digital Products
    1. The Digital Products on our website are created, designed, and carried out by Teachers.
    2. Whilst we use reasonable endeavours to review and edit the Digital Products to ensure that all Digital Products that are accessible via our website align with our Constitution, we cannot guarantee the reliability, validity, accuracy, legality or truthfulness of the content. If you access our Digital Products, you rely on any information provided by a Teacher at your own risk.
    3. By accessing and using our Digital Products, you may be exposed to content that you consider offensive, indecent, or objectionable. We have no responsibility to keep such content from you and no liability for your access to any Course or Masterclass or any other Digital Products, Digital Contents or Digital Services to the fullest extent permissible under the law.
    4. We do not hire or employ Teachers and we are not responsible or liable to you for any interactions involved between you and the Teachers to the fullest extent permissible under the law.
    5. You agree that you will not share personal information about yourself excluding your email address. You must be careful about the types of personal information that you share with Teachers or other users on our platform.
    6. You agree that during your use of our Digital Products and interaction with the Teachers or other users through your access and use of our Digital Products, that you will not harass, abuse, harm, threaten or in any other way conduct yourself in a way that is unlawful, discriminatory, offensive or obscene to others. We reserve the right to suspend and terminate your account with immediate effect should you be found to have engaged in such conduct towards others on our platform.
    7. If a matter arises between you and a Teacher which causes you concern you agree to contact us via our complaints process set out in Section 26 below.
  1. Disclaimer
    1. By accessing and using the Digital Products on our website, you acknowledge and agreed that it is intended for and its sole purpose is for general information purposes only and it is not intended to be used and relied on as financial, legal or medical advice or for any regulated profession advisory purpose.  
  1. Consumer cancellation rights
    This Section only applies to you if you are a consumer.

    1. Except in the circumstances listed in paragraph 15.2, you have the right to change your mind and cancel your order as follows:
      1. in respect of orders for Digital Products, you have 14 days from the date of your order confirmation email to cancel your order.
    2. You also lose your right to cancel in the following circumstances:
      1. if you requested for us to start providing the Digital Services during the 14-day cancellation period and the services have been performed in full; or
      2. once you start to download , view, or stream the Digital Content
    3. We will not provide any services during the 14-day cancellation period unless you request for us to do so by ticking the relevant box when you place your order. We are under no obligation to accept your request.
    4. To cancel your order, please contact us via our contact form to help us process your cancellation more quickly, please have your invoice number ready or include it in the contact form you send to us.
    5. If you exercise your right to cancel under this Section, we will provide you with a refund as soon as possible.
  1. Refund rights – consumers
    This Section only applies to you if you are a consumer.

    1. Your Digital Services refund will be subject to deductions where services have been provided during the 14-day cancellation period at your request to take into consideration the services you have received.  
    2. If the right to cancel does not apply because of one of the circumstances listed in clause 15.2, you will not be entitled to a refund unless the Digital Services or Digital Content are faulty.
    3. We will issue your refund to the same payment method you used when you placed your order.
  1. Faulty Digital Products – consumers
    This section only applies to you if you are a consumer.

    1. If you have met the system requirements and the Digital Products do not work or cannot be provided for one of the reasons described in this Section, then you may be entitled to a full or partial refund.
    2. Any Digital Products that we provide to you must be as described, fit for purpose and of satisfactory quality. Any Digital Services that we provide to you must be provided with reasonable care and skill.
    3. We are under a legal duty to supply Digital Services and Digital Content that are in conformity with our contract with you.
    4. If a Digital Service is not carried out with reasonable care and skill, you can ask us to repeat the Digital Service or to fix it, or get some money back if we cannot fix it.
    5. If your Digital Content is faulty, you are entitled to a repair or a replacement. If the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience to you, you can get some, or all, of your money back.
    6. If you can show that a fault in the Digital Content has damaged your device and we have not used reasonable care and skill, you may be entitled to a repair or compensation.
    7. This is a summary of some of your key rights. They are in addition to your cancellation rights set out in Section 15 above. For more detailed information on your rights, go to https://www.legislation.gov.uk/ukpga/2015/15/contents/enacted  or visit the Citizens Advice website at www.citizensadvice.org.uk or call 0808 223 1133.
    8. If there is a problem with any Digital Services or Digital Content you have purchased from us, please contact us as soon as reasonably possible.
  1. Terminating the Contract – Consumers
    This section only applies to you if you are a consumer.

    1. You may end the contract and we will provide you with a full or partial refund for Digital Products that have not been provided and you may be entitled to compensation, in the following circumstances:
      1. we have told you about a change to the Digital Services or these terms which you do not agree with;
      2. we have told you about an error in the price or description of the Digital Products that you have ordered, and you do not wish to proceed;
      3. there is a risk that supply of the Digital Services may be significantly delayed because of events outside our control;
      4. where a fault in a Digital Product cannot be fixed in accordance with Section 17;
      5. you have a legal right to end the contract because of something we have done wrong.
    2. Where you or we terminate the contract for any reason all rights granted to you under the contract shall immediately end.
    3. Termination of the contract will not affect your or our rights and remedies that have accrued as at termination.
    4. Any provision of the contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.
  1. Faulty Digital Products – business customers
    This section only applies to you if you are a business customer.

    1. We warrant that the Digital Products will operate materially in accordance with its description on the site for a period of 14 days that it is available for you to download or stream (Warranty Period)
    2. If any of the Digital Products do not comply with paragraph 19.1, we will (at our discretion) correct the errors within a reasonable time or replace the defective Digital Product, subject to you:
      1. bringing the defect to our attention via our contact form within the Warranty Period; and
      2. providing us with sufficient information to enable us to identify the errors or investigate the defect
    3. We may upon your request but subject entirely to our discretion provide you with a refund under paragraph 19.2 if we do:
      1. you no longer have any rights to use the Digital Products; and
      2. you must remove the Digital Products from any device and delete any copies
    4. This section sets out your sole and exclusive remedy for any breach of paragraph 19.1
    5. Except as set out in this clause, we give no warranties and make no representations in relation to the Digital Products, and all warranties and conditions whether express or implied by statute, common law or otherwise (including any implied terms relating to quality, fitness for any particular purpose, reasonable care and skill or ability to achieve a particular result) are excluded to the fullest extent permitted by law.
  1. Terminating the Contract – business customers
    This section only applies to you if you are a business customer.

    1. We may terminate the contract and withdraw your and/or your users access to the Digital Products if you or your users commit a material breach of the contract which, if capable of remedy, has not been remedied within 20 days of being notified to do so.
    2. On termination of the contract for any reason;
      1. all rights granted to you under the contract shall immediately terminate; and
      2. you will immediately destroy all (if any) of the Digital Content in your possession
    3. Termination of the contract will not affect your or our rights and remedies that have accrued as at termination.
    4. Any provision of the contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.
  1. Events beyond our control
    We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.
  1. Our liability to consumers
    This section only applies to you if you are a consumer.

    1. If we breach these terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time the contract was made, it was either clear that such loss or damage would occur, or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
    2. We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
    3. Nothing in these terms excludes or limits our liability for any death or personal injury caused by our or the Teachers negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
    4. Our liability to you under the contract will be limited to the sums you have paid to us under the contract.
    5. We try to ensure that our Digital Content is available to you at any time for the period specified when you placed the order, if it is unavailable (for whatever reason), we shall not be liable to you for any losses suffered or incurred as a result.
  1. Our liability to business customers
    This section only applies if you are a business customer

    1. Subject to the below, our liability under or in connection with these terms (regardless or whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) will not exceed the total price paid for the Digital Product.
    2. We will not be liable to you under or in connection with these terms (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) for:
      1. consequential, indirect, or special losses; or
      2. any of the following (whether direct or indirect):
        1. loss of profit;
        2. loss or corruption of data;
        3. loss or corruption of software or systems;
        4. loss or damage to equipment;
        5. loss of use;
        6. loss of opportunity;
        7. loss of savings, discount or rebate (whether actual or anticipated);or
        8. harm to reputation or loss of goodwill.
    3. Nothing in these terms will limit or exclude our liability for:
      1. death or personal injury caused by negligence;
      2. fraud or fraudulent misrepresentation; or
      3. any other losses which cannot be excluded or limited by law.  
    4. This section will survive termination of the contract.
  1. Your information
    Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information.
  1. No third party rights
    No one other than us or you has any right to enforce any of these terms.
  1. Complaints
    1. If you are unhappy with us, the Teachers or the Digital Products, please contact us via the contact form, and we will respond as soon as possible but usually no later than 7 working days.
  1. General terms
    1. You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
    2. If any provision of these terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.
    3. If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.
    4. If you are a business customer, any variation to these terms will not be binding unless you have been expressly notified by email and have objected to the changes.  
    5. If you are a business customer, you and we both agree that these terms constitute the entire agreement between you and us in relation to your order. You acknowledge that you have not entered into these terms in reliance on any representation or warranty that is not expressly set out in these terms and that you will have no claim for innocent or negligent misrepresentation on the basis of any statement in these terms.
    6. Unless expressly stated in these terms, any other notices or other communication given under or in connection with these terms must be in writing and be delivered by pre-paid first class post. A notice or other communication is deemed to have been received:
      1. If sent by pre-paid first class, at 9.00am on the second working day after posting; or
  1. Governing law and jurisdiction
    1. The laws of England and Wales apply to these terms, although if you are a consumer resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
    2. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

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Legal information

At the Citizens Academy our primary mission is to deliver Christ, kingdom and wealth-centric Classes, Courses and Masterclasses for Kingdom Citizens.

We work with Teachers who are equally as passionate in educating Kingdom Citizens by delivering Christ, kingdom and wealth-centric Digital Products which may comprise classes, courses, educational materials or masterclasses (Digital Content or Digital Services).

By agreeing to join our teaching team you agree to abide to the Teacher terms set out below.

Together with our Website Terms of Use, Privacy Policy and any other of our relevant website based policies (which are expressly incorporated into these terms, these terms govern the basis on which we work with you, publish your Digital Content and sell your Digital Products on our platform.

Please read these terms carefully before you open an account to become a Teacher on our website.

You must be at least 18 years old to become a Teacher on our website.

  1. About us
    We are Restore Enterprise Limited (trading as Citizens Academy), a company registered in England and Wales under company number: 06337675. Our registered office is at: Kemp House, 160 City Road, London, England, EC1V 2NX.

  2. These terms
    1. You must agree to these terms when you open an account to become a Teacher.
    2. You acknowledge that by becoming a Teacher, you are granting us the right to copy, display, use, store, distribute, transmit, manage, sell and publish your Digital Products on our site for the sole purpose of providing Digital Products to those who access our site, our Students and Members (‘’users’’)
    3. Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Citizens Academy, and any reference to ‘you’ or ‘your’ is to the person who is a Teacher who publishes educational Digital Content and provides educational Digital Services on and through our website.
    4. We may make changes to these terms at any time. We will notify you by email about any changes to these terms. Your continued use of our site following our notification to you of changes to these terms, will indicate that you agree to the changes.
    5. Your use of our website is governed by our Website Terms of Use

  3. Teacher Accounts
    1. You will be required to have an account in order to provide Digital Products on our platform.
    2. Successful registration of all Teacher accounts are subject to an approval process which includes confirming that you have read, understand, and agree with our Constitution and our review of the Digital Products that you would like to publish on our website.
    3. To register you will need to sign up via our website. When setting up your account, you must provide true, correct, and complete information about yourself as prompted in the registration form. You must also maintain and continue to provide up to date and correct information. The data you provide is governed by our Privacy Policy.
    4. When you register your account, you will be prompted to provide a username to identify you, it does not have to be your name and can be a username created by you. Your username must not be vulgar or offensive. We will not approve your account if we consider that the username you have created is obscene, vulgar, offensive, unlawful or is inappropriate for any reason at our discretion.
    5. Once your Teacher account has been approved and is activated, you are solely responsible for your account and everything that happens on your account including any harm or damage whether or not it is done by you or a third party (including where they act without your permission) accessing your account details. It is your responsibility to ensure that you do not share your password and that you keep it confidential and secure.
    6. If you suspect someone else is using your account, you agree to immediately notify us by contacting us via the contact form.
      We will not be responsible for any loss or damage arising from your failure to comply with this section.
      You may not use or create an account for an unlawful purpose.
    7. If we suspect that you are operating your Teacher account in a way that breaches these Terms or we suspect that you engage in fraudulent or illegal activities or for any other reason in our sole discretion we may suspend or terminate your account.
    8. We reserve the right to terminate your account if you fail to submit Digital Content or provide Digital Services within 30 days following the successful registration of your account.

  4. Digital Content
    1. Digital content is a set of pre-recorded teachings by you, available on our site either as a short practical lesson known as a Class or a series of lessons known as a Course which may or may not include e-books or educational materials owned or co-owned by you.
    2. As a Teacher you can:
      1. submit Digital Content to be uploaded onto our site which will be subject to our approval process before it is published; or
      2. on payment of a fee, use our Course Development and Design service, where we assist you in producing your Digital Content that will be uploaded and published on our site
    3. Where you submit Digital Content to be published on our site, we agree that we will in 5 working days review the Digital Content and notify you as to whether it has been approved. In the event that the Digital Content is not approved, we will provide you with our reasons and any modifications that can be made for it to be approved. Our criteria for Digital Content can be found here.
    4. You agree to provide us with all reasonable assistance and information required by us to assist with the development, provision, editing, modification, marketing, promotion, or supply of the Digital Content as required so that it can be published and available to users on our platform.
    5. We reserve the right to remove any or all of your Digital Content from our platforms if we suspect or have grounds to believe that you have breached any of these terms or for any other grounds at our discretion.

  5. Digital Services
    1. Digital Services are provided by you to users via a video conferencing platform taking place as a live stream Masterclass in group or individual sessions which may or may not be provided with Digital Content.
    2. To be approved to provide Digital Services you must:
      1. provide us with a copy of the Masterclass outline and curriculum for our approval before the Masterclass can be published on our website;
      2. have the required expertise (education, training, knowledge, and skills) to offer and teach the Masterclass;
      3. ensure that you have suitable equipment (laptop or computer) and are able to comply with the system requirements to be able to provide a live Masterclass via a video conferencing platform with minimal interruptions to your service;
      4. hold an account with a video conferencing platform to be able to facilitate the masterclass.
    3. You agree to provide us with all reasonable assistance and information required by us to assist with the development, provision, editing, modification, marketing, promotion, or supply of the Digital Services as required so that it can be available for users to book on our platform.
    4. You agree that upon being notified that a Masterclass has been purchased and session scheduled, you will in no less than 48 hours] email the user that the session will go ahead or be rescheduled. If rescheduled, you will email the user to agree and schedule new dates.
    5. You agree that if for any reason beyond your control or due to sickness, injury or bereavement you are unable to provide the Masterclass, you will notify us by email immediately but no later than 48 hours from when you became aware that you would not be available, informing us of your unavailability and the reason. You are responsible for informing users of your unavailability by email, except in exceptional circumstances when you will require us to notify them on your behalf, which you must notify us of by email.
    6. We reserve the right to suspend or ban you from providing Digital Services if we suspect or have grounds to believe that you have breached these terms or for any other grounds at our discretion.

  6. Pricing, Payments, and Refunds
    1. You are responsible for setting the price for your Digital Products that will be available for purchase on our platforms. We may provide you with guidance on a base price, but the price that your Digital Products are sold for are set by you.
    2. You agree that you will not price your Digital Products for more than they are advertised elsewhere online. If a user locates the exact Digital Product at a lower price elsewhere online, you will be required to sell your Digital Product on our platforms for the lower price to that user.
    3. You give us permission to share your Digital Products for free with our Members and employees with the exception of Masterclasses. You acknowledge that you will not receive payment or compensation in these cases.
    4. You grant us the right, to collect the value of all purchases of your Digital Products made through our platforms on your behalf. You agree to pay us 20% commission of the sale of your Digital Products, calculated as a percentage of the total net price of your product subject to any applicable tax deductions such as VAT.
    5. We reserve the right to modify our commission fee, however if we choose to do so, we will provide you with 30 days’ notice by email, all Digital Products purchased after the notice period will be subject to the revised commission fee.
    6. Our commission and all applicable taxes will be deducted from the fee that we collect from the users for purchase of your Digital Products and the balance will be payable to you on a monthly basis, no later than 30 days following our receipt of the fee for the Digital Product or completion of a Masterclass.
    7. Payments will be made to Teachers via our third party payment provider, of which you will be required to hold an account with in order to receive payments. Details of your account with the third party payment operator will be requested when you register and are approved as a Teacher on our platform. at the time you register to become a teacher on our platform.
    8. All sums payable to you under these terms will be payable in pounds sterling and are exclusive of VAT or other taxes or duties, which shall be payable by us excluding any income taxes which become payable due to your receipt of income, you acknowledge and agree that you are solely responsible and accountable to HMRC and or any other taxation authorities for any taxes due on your receipt of income .
    9. You acknowledge that we may be required to obtain ID verification and tax information such as your passport and national insurance numbers in order to comply with any legislation, statutory requirements and laws that require us to do so. You agree to provide us with this information where required and you acknowledge and agree that we have the right to withhold payment should this information not be provided.
    10. You acknowledge and agree that users s have the right to receive a refund as set out in the Terms of Service for Students. You accept that you will not receive payment where a refund has been given to a user.
    11. If a user asks for a refund after we have paid you, we reserve the right to either deduct the amount of the refund from the next payment due to be sent to you or where no further payments are due to you or the payments are insufficient to cover the refunded amounts, to invoice you for the amount paid to you for the sale of the Digital Product that was refunded.
    12. You have the right to withdraw any of your Digital Products for sale from our platforms by providing 2 weeks’ notice by email; however, you are required to complete any Masterclasses that have been paid for.

  7. Ownership and Permissions
    1. You retain all rights and ownership of all Digital Products that you own and upload on our platform including Digital Content that is produced via our Course Development and Design Service.
    2. We do not claim ownership rights over your Digital Products, except when we may jointly own Digital Content created when you use our Course Development and Design Service, in which case, we are co-owners of the Digital Content.
    3. As the owner of your Digital Content you retain the right to sell and use your Digital Products on platforms other than our own. As the co-owner of Digital Content that is created using our Course Development and Design Service, we grant you the sole and exclusive right to use the Digital Content on other platforms.
    4. You acknowledge that in order to provide Digital Products to our users, we require permission from you to the Digital Products that we provide.
    5. When you upload or make accessible your Digital Products on our platform, you grant us a non-exclusive, worldwide, royalty-free, sub-licensable, and transferable license to:
      1. offer, exploit, access, use, reproduce, distribute, sell, promote, market, and publish the Digital Products for the purpose of providing the Digital Products to users including operating and improving our services;
      2. your branding, trade names, trademarks or any other IP rights related to the Digital Products for the purpose of promoting and marketing the Digital Products on all our online platforms;
      3. allow persons accessing the Website or any part of it as Guests, Students or Members (users) to, view, download, save, access and use the Digital Products for their own personal benefit and non-profit making or commercial purposes only;
      4. record, use, edit, add captions to or otherwise modify your Digital Products for the purpose of delivering, marketing, promoting, demonstrating, improving, or operating our services
    6. You grant us permission to use your name, likeness, voice and image in connection with offering, delivering, marketing, promoting, demonstrating and selling the Digital Products and our services.
    7. You have the right to remove your Digital Products, but you must give us 2 weeks’ notice by email of your intention to do so at which point when your Digital Products are removed the permissions granted to us under this Section will cease. We reserve the right to remove your Digital Products before the end of the 2 weeks’ upon request or at our own discretion.
    8. The permissions granted to users in 7.5.3 of this section will continue in accordance with the terms of their license as provided in their Terms of Service to students.
    9. We own the Citizens Academy platform and services, logos, trademarks, copyrights, databases, including domain names, the website, present or future apps and services and proprietary software and we have permission to use third-party licensed software that power our services and any related software applications and hosting platforms. You cannot tamper with these or use them without our permission.
    10. As a Teacher on our platform, we give you permission to use our website in accordance with the Terms of Use and for purposes related to supplying us with your Digital Products for use on our platform.
    11. You may make a written request for permission to use our videos, illustrations, images, logos, trademarks and copyrights, example course, course templates, educational materials, interactions or other pre-built work or content created by us which may be used to develop your Digital Products including modifying and embedding our work into your Digital Products. Permission will be granted for the purpose of producing your Digital Products for use on our platform, permission is at our sole discretion and will be granted in writing. You do not have ownership rights in any of our works.
    12. During the period your Digital Products are on our platform, subject to us granting you written permission to do so, you may use our trademarks in connection with the promotion and sale of your Digital Products available on our platform. You must immediately cease using our trademarks at our request.
    13. We reserve all rights not granted under these terms, and unless permitted in these terms, you must not (and must not permit any third party to):
      1. access, tamper with, or use non-public areas of the platform (including content storage), our computer systems, or the technical delivery systems of our service providers;
      2. modify, port, adapt, or translate any software or other intellectual property elements underlying our platform and services;
      3. access the services in order to build a product or service that competes with our services;
      4. disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems;
      5. introduce, transmit, re-transmit or store materials or software code on or through the services or through your Digital Products that are harmful to our platforms and service including our software and technology and that of third parties including without limitation sending a virus, overloading, flooding, spamming or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the services;
      6. copy, modify, create a derivative work, reverse engineer, reverse assemble or otherwise attempt to discover any source code of or content on our platform or services
      7. use our trademarks in a misleading, disparaging way or in a way that is unlawful, obscene, indecent or brings us into disrepute

  8. Teacher Obligations
    1. You agree that your purpose and use of our service is for the business of publishing and providing your Digital Products which includes and is limited to teaching, tutoring, and providing educational material and resources.
    2. By becoming a Teacher on our platform and supplying Digital Products, you warrant that:
      1. you are the owner of the Digital Products, or the licensee and you are unencumbered in your right to use, share, sell and authorise us to use your Digital Products as set out in these terms;
      2. your Digital Products do not infringe the legal or intellectual property rights of any third party

        and you agree to indemnify us against any third-party claim, demand, loss, damages, costs including legal costs and expenses suffered or incurred by us as a result of or in connection with any intellectual property infringement claim or legal claim brought or threatened by any third party related to your Digital Products

    3. You understand and agree that you are responsible for your Digital Products, and you are responsible for ensuring its reliability, accuracy, validity, truthfulness, completeness, and quality. You agree to indemnify us against any third party claims, demands, loss, damages, costs, including legal costs and expenses suffered or incurred as a result of or in connection with your Digital Products being untrue, inaccurate, unreliable or incomplete.
    4. You understand and agree that it is your duty to ensure that your provide Digital Products of good quality, skill and care that corresponds with our standards, our constitution and reflect the standards of your industry, knowledge, and expertise.
    5. You understand and agree that your Digital Products are for informational purposes only and are not for the purposes of giving advice and you agree to include all relevant disclaimers to your Digital Products should this be required if for example you provide information on finances, health, the law or any other regulated subject.

    6. You agree that you will not:
      1. harass, abuse, harm, threaten or in any other way conduct yourself in a way that is unlawful, discriminatory, offensive or obscene to others on our platform and in your provision of Digital Products
      2. submit, upload, post, email or share any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, sexually explicit, hateful or racially, ethnically or otherwise objectionable;
      3. impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity or disguise the origin of any content or gain unauthorised access to another person’s account
      4. submit, upload, post, email or share any content that is unsolicited or unauthorised advertising and promotional material
      5. submit, upload, post, email or share any content that contains computer viruses, or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment
      6. use the services and our platform for business other than for accessing and providing tutoring, teaching and educational services and materials to users
      7. abuse our platform, resources including our course development and design services and users

    7. You acknowledge and understand that you do not have a direct contractual relationship with users of our platform. The only information you will receive about our users is what is provided to you by us or through their use of your Digital Products. You agree that you will not:
      1. use the data you receive from us for any purpose other than providing the Digital Products to users on our platform
      2. solicit additional personal data or store users’ personal data (excluding names and email addresses) outside our platform
      3. breach the requirements for the use of and storing personal data as set out in our Privacy Policy

        you agree to indemnify us against any claims arising from your use of users’ data in breach of these terms.
    8. We reserve the right to suspend, ban, or terminate your account and or suspend payment to you, if you breach any of your obligations in this Section.

  9. Our services to you
    1. The services we provide to you is for the purpose of you being able to publish your Digital Content and supply Digital Services on our platforms to users.
    2. Our services include operating our website (including online platforms) for the purpose of publishing your Digital Content, managing your Digital Services, Course Development and Design Services, tutorials, instructions, guidance, educational materials and templates for your classes, courses and masterclasses, facilitating you having a Teacher account on our platform, marketing and promoting your Digital Products and enabling users to access, view and or buy your Digital Products on our platforms, as well as enabling you to engage and interact with our users for the provision of your Digital Products and paying you the proceeds less deductions from any sales of your Digital Products.
    3. We shall use reasonable endeavours to make our services available to and to use reasonable endeavours for you to be able to use and access our services uninterrupted.
    4. We cannot guarantee that our services will be available at any given time. We also cannot guarantee that access to your Digital Products on our platforms will not be uninterrupted, error, free or secure. For example, access to your Teacher Account on our website may be temporarily unavailable while we carry out maintenance or for other technical reasons.
    5. We will not be liable to you if we make changes to the services we provide or if for any reason beyond our reasonable control we are unable to provide the services at any given time for whatsoever reason.

  10. Termination
    1. We may terminate your agreement with us and withdraw and close your account including your ability to supply your Digital Products if you commit a material breach of these terms including in cases where:
      1. you do not comply with our polices or legal terms in place at the time (including but not limited to the Constitution and Website Terms of Use);
      2. your Digital Content and Digital Services are of unsuitable quality or generates complaints from users that we uphold;
      3. you engage in behaviour that is likely to bring us into public disrepute or scandal;
      4. you use our services and platform in a way that constitutes unfair competition, such as encouraging users away from our site to your own platforms in a way that breaches these terms; or
      5. we determine at our sole discretion to do so.

        We will provide you with 2 weeks’ notice by email of our intention to do so, except in the case of a material breach by you of these terms where we reserve the right to terminate with immediate effect.

    2. You may terminate your account at any time, but you must give us 2 weeks’ notice by email as this will include the removal of your Digital Products from our site.
    3. Termination of this agreement shall not affect your or our rights and remedies that have accrued as at termination.
    4. Any provision in these terms that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.

  11. Events beyond our control
    We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.

  12. Liability
    1. Subject to below, our liability to you under or in connection with these terms (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) will be limited to the amount of commission payable by you to us.
    2. We will not be liable to you under or in connection with these terms (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) for:
      1. consequential, indirect, or special losses; or
      2. any of the following (whether director or indirect):
        1. loss of profit;
        2. loss or corruption of data;
        3. loss or corruption of software or systems;
        4. loss or damage to equipment;
        5. loss of use;
        6. loss of opportunity;
        7. loss of savings, discount or rebate (whether actual or anticipated);or
        8. harm to reputation or loss of goodwill.
      3. Nothing in these terms will limit or exclude our liability for:
        1. death or personal injury caused by negligence;
        2. fraud or fraudulent misrepresentation; or
        3. any other losses which cannot be excluded or limited by law.
      4. This section will survive termination of the Contract.

  13. Your information
    Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information.

  14. General terms
    1. You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you by email of the transfer and make sure your rights are not adversely affected as a result.
    2. No one other than us or you has any right to enforce any of these terms.
    3. You agree that nothing in these terms shall be deemed to constitute a partnership, joint venture, relationship of employer and employee, contractor relationship or the relationship of principal and agent between you and us.
    4. If any provision of these terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.
    5. If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.
    6. Any notices given under or in connection with these Terms must be in writing and sent by email.

  15. Governing law and Disputes
    1. The laws of England and Wales apply to these terms.
    2. If any dispute arises between you and us out of, or in connection with these Terms, you agree that you and us shall resolve the matter through mediation in accordance with the London Court of International Arbitration Mediation Rules.
    3. Where any dispute has failed to be resolved by Mediation, you or us may issue formal legal proceedings which will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Details
Legal information

Introduction

Restore Enterprise Ltd is committed to protecting individual’s data and privacy in accordance with the provisions of the Data Protection Act 2018 and the General Data Protection Regulations (GDPR) 2018.

Please read this policy carefully, as it tells you what to expect when we collect your personal information. It tells you how we will use the information and the rights you have in relation to this, including how to contact us or a relevant regulator in the event you have a complaint. This privacy policy relates to your use of our website and services (student, member and teacher services).

Our website may link to other websites owned and operated by third parties. Those third party websites may also gather information about you in accordance with their own separate private policies, which you are responsible for ensuring you are aware of.

1. Who looks after your personal data?

Your personal data will be held by Restore Enterprise Ltd You can find more information about us and about our work in about us.

2. Who are we?

Restore Enterprise Limited is a UK registered company limited by guarantee.

Within the organisation are office holders who work together to deliver its mandate, such as:

  • Directors
  • Employees
  • Ministers
  • Community Elders
  • Deacons/Deaconesses

As part of our mission, we may need to share personal data we hold with the office holders above, so they can carry out their responsibilities. This means we are responsible to you for how we process your data. Under the GDPR, we each are your data controller. Each of the data controllers has their own tasks within the organisation and a description of what data is processed and for what purpose is set out in this Privacy Policy. In the body of this Privacy Policy, we use the word “we” to refer to each data controller, as appropriate.

3. Your personal data: What is it?

It is information about a living individual who can identified from that data or any other available data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (GDPR).

4. What data do we collect?

Your name, email address, username (if applicable) contact details, ID information (if applicable), photo (if applicable), profile information (if applicable), information you share as an account holder (such as your interests and social media), your IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), purchase information (if applicable) which includes details about your purchases, billing and payment information including refund transactions, payment details (if applicable) which includes bank account and details and name on the account that payment should be made to, VAT number (if applicable), your responses to quizzes, competitions, surveys, promotions and whether you have attended Masterclasses. )

Where they are relevant to our mandate, or where you provide them to us, we may collect demographic information such as gender, age, date of birth, marital status, nationality, education/work histories, academic/professional qualifications, hobbies, family composition, and dependants;

Sometimes you can choose if you want to give us specific personal data and let us use it. Where that is the case, we will tell you and give you the choice before you give the personal data to us. We will also tell you whether declining to share that personal data will have any effect on your use of our website or any services on it.

5. Why we process personal data?

We process personal data for some or all of the following purposes:

  • To enable us to meet all legal and statutory obligations;
  • To create and manage your account with us; ;
  • To provide Digital Products (digital content and services) to you;
  • To process your requests and orders for Digital Products
  • To process payments to Teachers;
  • To conduct checks to identify you and verify your identity or to help prevent and detect fraud against you or us;
  • To perform our contract with you or to take steps at your request before entering into a contract;
  • To communicate with you about your account;
  • To update our users on our Digital Products ;
  • To find out what our users think of our Digital Products and services
  • To understand our users’ motivation and behaviour to improve our platform and the Digital Products and services we provide
  • To send communications which have been requested for and that may be of interest to our users.
  • To market products and services
  • To improve our services and develop new products and services
  • To retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytical purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended

6. How do we collect your data?

We collect your data when you provide it to us (e.g. by contacting us via our website, registering an account with us, purchasing Digital Products) ). We also collect data from your use of our website, using cookies and occasionally from third parties.

7. What is the legal basis for processing your personal data?

Under the GDPR, Restore Enterprise Ltd processes your data on the basis of:

  • Legitimate interest – in relation to our providing the best service to you
  • Legal obligation - in relation to meeting all our legal and statutory obligations as required in our constitution.
  • Contract – in relation to an agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement with us
  • Consent – in relation to informing users of our products and services about our activities and events.
  • Special category data – Restore Enterprise Ltd also has a legitimate interest in processing information about your religious beliefs to administer Teacher or contact details under Article 9(2)(d) of the GDPR. We will first obtain your consent where this is required.

8. Who do we share your personal data with?

Your personal data will be treated as strictly confidential. It will only be shared with Teachers and third parties where it is necessary in relation to the provision of our products and services or where you have given us prior consent.

We may share your data with Teachers, who provide you with Masterclasses, Courses, and other Digital Content such as e-books. The data we share is so they can provide the service and improve their service to you. The data we share may include your email address, your name and your use of the Digital Products they have created. We will not share your contact telephone number or any other personal data with them about you.

Part of our business activity requires using third parties to perform certain business-related functions which involves processing your personal data on our behalf. These organisations include our payment service providers, event booking agencies, data analysis service providers, email service providers, social media network sites and others. When we engage these organisations to perform such functions, they provide us with information, including Personal Data, in connection with their performance of such functions.

Whenever you use the services of our third-party providers you have the option to provide or withhold your personal information in accordance with this privacy notice. However, we will not be able to provide you with any of our products and/or services if you do not provide the required information as requested. For more information about our third-party providers’ privacy policies, click on the relevant links below:

Mailchimp privacy policy

Vimeo privacy policy

Youtube privacy policy

Soundcloud privacy policy

Hotjar privacy policy

Restore Enterprise Ltd is not responsible for the privacy practices or the content of these websites. Users should be aware of this when they leave our Service to review the privacy statements of each third-party website. This Privacy Policy applies solely to information collected by Restore Enterprise Ltd.

We or the third parties mentioned about may occasionally also share your personal data with: our external auditors and professional advisors (such as lawyers) in which case the recipient of the information will be bound by confidentiality obligations and law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations.

9. How long do we keep your personal data?

We will keep some records permanently if we are legally required to do so. We may keep some other records for an extended period of time. For example, it is current best practice to keep financial records for a minimum period of 7 years to support HMRC audits. In general, we will endeavour to keep data only for as long as we need it. This means that we may delete it when it is no longer needed.

Information security

We use appropriate organisational and technical measures such as storing your information on secure servers, using only encrypted payment providers, to protect the personal data we have under our control (having regard to the type and amount of that data), from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

We will ensure that your information will not be disclosed except if required by law or when requested to by regulatory bodies or law enforcement organisations.

We will only grant access to your information where necessary.

Use of cookies

We use cookies on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy.

Transfers of your information outside the European Economic Area

Our websites are hosted outside of the European Economic Area with TTPWholesale. In order to ensure your information is safeguarded our hosting provider’s datacenter complies with required data security regulation. For more information see the privacy policy and terms and conditions.

Use of automated decision making and profiling

We do not make use of automated decision making and/or profiling decision-making software.

10. What are your rights?

If at any point you believe the information we process about you is incorrect you may request to see this information, and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our office via the contact form [insert link] and we will investigate to resolve the matter.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to your personal information including:

  • The right to access the personal information we have about you. Individuals can find out if we hold any personal information by making a ‘subject access request’ (SAR) under the GDPR;
  • The right to ask us to correct personal information that is wrong or incomplete;
  • The right to ask us to stop using or delete your personal information;
  • The right to receive any personal information we have on you including: our purpose for processing your personal data, our retention period for that personal data, and who it will be shared with. This is called ‘privacy information’.

11. Further processing

If we wish to use your personal data for a new purpose, not covered by this Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

12. Changes to this privacy notice

We will keep our privacy notice under regular review. This privacy policy is effective from 20 April 2022.

13. How to contact us?

If you want to request information about our cookie policy, you can contact us or write to:

Restore Enterprise Limited

Kemp House,

160 City Road,

London, England,

EC1V 2NX

More Articles …

  1. Terms of Use for Citizens Academy
  2. Accessibility Statement for Citizens Academy
 

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Kemp House
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London
EC1V 2NX
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